Our Promises to You
110% Best Price & Service Guarantee
We are confident enough that our pricing and swift delivery are unequaled that we promise you this: If you find another full-line internet retailer that can match our combination of delivered price and delivery speed to a USA address on any item, and we can confirm the competitor has the item in stock for immediate shipment, we will offer you a discount of 110% of the price difference.
Just email us, providing us with the web address of the competing retailer and detailing the item(s) you intend to purchase and we’ll send you a promotion code you can use to place your order at the further discounted price.
Free Air Shipping, Same- or Next-day
We provide free shipping to any US mailing address, including APO and US territories on all orders. Depending on order weight, free shipping is by USPS First Class or Priority Mail. Delivery time averages 3 days. Further details about domestic shipments can be found here.
Place your order by 11 a.m. PT and we promise we'll get it shipped that very day. Later than that and we'll try to get it out that day, but it will definitely go out the next shipping day. Shipments are dispatched Monday - Friday.
In the rare event that we will be unable to dispatch same- or next-day, the promised shipment date will be prominently posted at check-out.
We promise that if you place an order for an item that it will be shipped on the same- or next-shipping day for the selected shipment method. If we are unable to ship because the item is out of stock, we will provide you with an immediate refund and send you a promotion code that will give you a 10% discount to use when the item is again in stock.